Privacy Policy

Information We Collect

When you use Aroeis, we may collect information needed to provide travel planning, booking, account, and support services.

• Account information such as name, surname, email address, phone number, and profile image.
• Social login profile information from Google, LINE, or Facebook when you choose to sign in with those services.
• Trip planning, favorites, cart, checkout, booking, payment status, and support request information.
• Technical information such as browser, device, logs, IP address, and usage events needed for security and service reliability.

How We Use Information

• To create and manage your Aroeis account.
• To authenticate you through email/password or social login providers.
• To personalize travel, destination, trip, activity, cart, and booking experiences.
• To process bookings, payments, refunds, customer support, and fraud prevention.
• To maintain, debug, protect, and improve our website and services.

Facebook Login

If you sign in with Facebook, we request public profile and email permission. We use your Facebook name, email address, and profile picture to create or update your Aroeis account. We do not post to Facebook on your behalf.

Sharing of Information

We share information only as needed to operate Aroeis, including with service providers, payment providers, booking partners, support tools, legal authorities when required, and social login providers as part of authentication.

Retention

We keep account and service records while your account is active or as needed for bookings, payment records, legal compliance, security, dispute resolution, and business operations.

Your Choices

You may update your profile in your account page. You may also request account or social login data deletion through the User Data Deletion page.

Contact

For privacy questions, contact us through Facebook at https://www.facebook.com/aroeisthailand or email support@shonichi.tech.